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Your Privacy Matters to Us
At BespokeBnB, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data while ensuring compliance with all applicable regulations, including 10DLC messaging requirements.
Use of Personal Information
Any information you provide to us, including contact details such as phone numbers, is used to facilitate your stay or service engagement with BespokeBnB — including guest communications, and for vendors and service providers, coordinating scheduling, scope approval, property access, and job-related updates.
Consent and Opt-In
We require your explicit consent to send text messages related to your engagement with BespokeBnB. For guests, this includes booking confirmations, check-in/check-out details, and stay-related support. For vendors and service providers, this includes scheduling, scope of work approval, property access codes, job status updates, and related photos. Message frequency varies based on your reservation or project activity. Message and data rates may apply. Your opt-in preferences are respected, and we will never share or sell your mobile phone number or consent details with third parties, affiliates, or partners. This ensures compliance with 10DLC guidelines.
Opt-Out Instructions
If you would like to unsubscribe from email communications, please send an email to hello@bespokebnb.com with the subject line “Unsubscribe.” To opt out of text communications, reply “STOP” to any text message you receive from us. For assistance or additional help, you can reply “HELP” to any message.
SMS Terms & Conditions
By providing your mobile number and opting in, you agree to receive text messages from BespokeBnb related to your stay or service engagement. For guests, this includes booking confirmations, check-in/check-out details, and stay-related support. For vendors and service providers, this includes scheduling, scope of work approval, property access codes, job status updates, and related photos. Message frequency varies based on your reservation or project activity. Message and data rates may apply.
Consent to receive text messages is not a condition of any purchase or service agreement. You can opt out at any time by replying STOP, or get help by replying HELP, to any message from BespokeBnb. For more information, see our Opt-Out Instructions above.
Data Security
We implement appropriate measures to secure your personal data and maintain compliance with applicable messaging and privacy regulations.
Contact Information
If you have further questions about this policy or how your data is used, please contact us at hello@bespokebnb.com.
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